Frequently Asked Questions (FAQ)

General

1. What does InterSign offer?

   • InterSign is a distributor specializing in professional AV equipment, focusing on digital signage and audio.

2. How can I purchase products from InterSign?

   • You can order products online at www.intersign.dk or contact us via email at sales@inter-sign.dk. Additionally, you can place orders directly through your contact person at InterSign.

3. How do I pay for my orders?

   • Payment can be made via invoice or prepayment through bank transfer.

Delivery and Returns

4. When will my items be shipped, and how does the delivery process work?

   • If the item is in stock, it is usually shipped the same day within business hours. However, delays may occur. Refer to the Terms & Conditions for more information.

5. How do I return a product?

   • Returning products requires written agreement. The item must be returned in unbroken and undamaged packaging. Further details can be found in the Terms & Conditions under point "17.0 RETURNS."

Customer Service

6. How do I contact InterSign's customer service?

   • Customer service is available on weekdays from 08:00 to 16:00. You can contact them via email at sales@inter-sign.dk or by phone at (+45) 31417800.

7. What should I do in case of technical issues?

   • In case of technical problems, use our support site at www.intersignsupport.dk

Resellers

8. How can I become a reseller with InterSign?

   • To become a reseller, you need to register through our Become a Reseller Portal.

9. How does InterSign's sales process work with resellers?

   • InterSign ApS does not directly sell products to end customers but gladly supports the reseller and participates in meetings, etc.

Additional Information

10. Where can I find InterSign's privacy policy?

    • You can read our privacy policy HERE.

11. Are there any current offers?

    • Check our current offers on end-of-life (EOL) and other products under STOCK SALES.